Scheduling Specialist (Endoscopy)

Company: The Staff Pad
Location: Helena
Posted on: April 4, 2025

Job Description:

JOB SUMMARY: - The Endoscopy Scheduling Specialist frequently provides the first impression of the organization and must ensure optimum internal and external customer satisfaction while obtaining patient demographic, and third-party information with a high degree of accuracy for accurate reimbursement. -The Endoscopy Scheduling Specialist is primarily responsible for all activities relating to the successful, seamless, patient-oriented, and timely scheduling of procedures performed in the Endoscopy Suite, according to established criteria and protocols. Must be conscientious about endoscopy processes, following directions, and patient safety. -

• Responsible for obtaining thorough and correct demographics and insurance data.
• Works in conjunction with physicians and/or staff to prioritize admissions/appointments to maximize allocated space based on medical needs. -
• Works collaboratively with members of the SPHMG Gastroenterology, General Surgery, Family Practice, and Endoscopy Suite care teams in order to maximize the procedure and clinic schedules. - -
• Answers all calls coming into the Endoscopy Unit for the scheduling of procedures and other relevant appointments, including pre-admission testing and pre-admission consultations. -
• Responsible for maintaining the Endoscopy schedule by bringing forth block time issues and awareness of available resources.
• Notifies Practice Administrator or other departments of any special needs and/or changes in the Endoscopy schedule.
• Assists with other duties as assigned.Skills: -
  • Excellent customer service skills, both written and oral, which involves ability to communicate effectively in person or over the phone.
  • Knowledge of insurance benefits, referrals, and authorizations.KNOWLEDGE/EXPERIENCE: -1-2 years of Hospital admissions or physician's office experience preferred. - Knowledge of health care insurance and managed care preferred. - Medical terminology preferred.EDUCATION: -High school diploma or GED. Successful completion of a CMA program. This position description may qualify for a training assignment. The conditions of the training assignment will be stated in writing at the time of hire.LICENSE/CERTIFICATION/REGISTRY: -Current certification as certified medical assistant or enrolled in the SPH CMA training program and must obtain certification at the end of the training period. - Basic Life Support certification and re-certification every two years. -PandoLogic. Category:Healthcare, Keywords:Endoscopy Technician, Location:Helena, MT-59604

Keywords: The Staff Pad, Great Falls , Scheduling Specialist (Endoscopy), Other , Helena, Montana