Section Chief - Continuous Improvement Unit

Company: Munro Footwear Group
Location: Helena
Posted on: April 1, 2025

Job Description:

Job Description - Section Chief - Continuous Improvement Unit (25140721)Position Title:Empowering all Montanans through work and opportunity.DLI CORE VALUES:

• Respect
• IntegrityIt's about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLI here.This position serves as the Section Chief of the Continuous Improvement Unit at the Employment Standards Division. This role oversees a high-performance work team and serves as Project Manager. The Continuous Improvement Unit drives change initiatives through strategic planning and project management methodologies to meet Division goals and objectives.Job Duties These job functions are the essential duties of the position and are not all-inclusive of all the duties the incumbent may be assigned.Management and Leadership70%
  • Serve as Section Manager for the Continuous Improvement Unit which entails a diverse, high performance, project work team, consisting of business analysts and education and outreach roles.
  • Demonstrate effective leadership and act as role model in creating a team environment by defining and promoting division strategic objectives and goals, resolving conflicts, facilitating change, and providing guidance and technical expertise to staff when and as needed.
  • Oversee and address operational issues and resolve crisis with problem solving skills to facilitate efficient use of unit personnel and resources.
  • Serve as cross-bureau/unit liaison to facilitate and promote the exchange of information and to maximize Unit efficiency which includes coaching and mentoring section managers and line staff and rotational cross training for seamless continuity within and across units.
  • Establish and revise all work plans, priorities, and procedures, and monitor progress through meetings and consultations. Conduct staff meetings, disseminate data, and promote information exchange for support and advancement of program, Bureau, and Division goals.
  • Coordinate and monitor unit recruitment, selection, onboarding, orientation, and initial evaluation of Unit and Section Staff. Promote empowerment of Unit Staff and foster and sustain engagement.
  • Establish objective, measurable, and observable performance standards for Bureau positions to facilitate optimum levels of workflow and performance. Monitor and manage the performance of all positions directly supervised and complete performance appraisals. Implement and monitor corrective action including discipline and termination. Ensure all subordinates comply with State and departmental personnel rules, regulations, and policies.
  • Coordinate training for direct reports by assessing staff input and program requirements, professional development needs and budget limitations, arranging training to meet these needs, and ensuring the efficient implementation of training programs. Assess the effectiveness of training activities and modify programs as appropriate.Project Management 25%
    • Provide Project Management and oversee the Division Road Map projects.
    • Manage multiple Division wide projects using project management principles and methodologies.
    • Facilitate meetings, work sessions, research and planning, development and modeling and implementation.
    • Research, plan, develop and communicate project management life-cycle documentation.
    • Report project process to stakeholders.
    • Assess and allocate resources and project priorities.
    • Collaboration with IT professionals, oversee and manage all business IT development processes.Other duties as assigned 5%KNOWLEDGE, SKILLS AND ABILITIES:Knowledge
      • Leadership, vision and mentorship.
      • Translation of business requirements into functional specifications for information technology or other solutions for a variety of programs including the software development life cycle.
      • Legislative and administrative rule development, processes, and implementation.
      • Human resource, personnel management, and supervision.
      • Project management and technology systems development and integration across division sections.
      • State and federal laws and rules pertaining to division's programs.
      • Strategic planning and program assessment.Skills
        • Business and management principles involved in strategic planning, resource allocation, production methods, and coordination of people and resources.
        • Negotiation and collaboration - Establish rapport; Identify, articulate, and differentiate between wants and needs; Listen carefully, identify common ground; Influence by tactfully challenging the positions and handling objections; Persuade using reasoned argument in a logical, calm, and assertive manner.
        • Non-traditional thinking and analysis.
        • High level of customer service with internal and external stakeholders and can provide coaching to team.
        • Public speaking and communicating technical and business concepts to technical and nontechnical audiences.Abilities
          • Building trust to establish and maintain effective working relationships with employees, employers, division personnel, other agencies, and other stakeholders.
          • Adapt in ever changing regulatory environment and work environment.
          • Perform cost/benefit analysis, assess business risks and identify success measures.
          • Manage customer and vendor relationships; serve as liaison between information technology, stakeholders, and vendors.
          • Motivate and develop team with excitement and enthusiasm about learning and pushing technical limits and finding solutions.
          • Manage diverse personnel effectively including recruitment, onboarding, training, development, performance management, discipline, and off-boarding.
          • Be a change agent by communicating, implementing, and reinforcing division and bureau strategic objectives and goals.
          • Prioritize assignments and work under the stress and pressure of deadlines by organizing and completing detailed work and solving practical problems in an office environment through defining problems, collecting data, establishing facts, and drawing valid conclusions.
          • Understand relational database to gather, analyze, assemble, and present database numerical data and to configure additional features, functions, records, and automation to the database.MINIMUM QUALIFICATIONSYour preparation for this opportunity could include a combination of relevant experiences including:
            • Bachelor's degree in business administration, communications, public administration, strategic management or related degree
            • Five years of experience of progressive management experience or related field
            • Any combination of equivalent experience and education to successfully perform the essential functions of the position will be considered.* Preference for project management certification (PMP, CAMP, i.e.). Demonstrated project management experience may be considered.HOW TO APPLY FOR THIS OPPORTUNITY:A complete state application is not required; however, you will need to initiate the application and attach the resume, cover letter or other required documents at time of application to be considered for this position. Resume will auto fill the application, but the application will not be scored or reviewed.Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further. Materials submitted but not requested will not be considered in the selection process.Tip: When attaching your resume, cover letter or other required documents you must mark the attachments as "RELEVANT" or we will be unable to view your documents.Required application materials:
              • Cover Letter - In your cover letter, describe how your education, knowledge, and skills have prepared you for this position.
              • Resume - include all work experience you have held that would help you qualify for this position, including duties, dates of employment.Only online applications will be accepted. By applying online, you can receive updates and monitor the status of your application.If you need an accommodation with the application process, please contact the HR office.Salary: $38.20 - 39.72 Yearly Telework Eligibility : Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement PlanNumber of Openings1Employee Status : Regular Schedule : Full-TimeJob TypeStandardShiftDay JobTravelYes, 5 % of the TimePrimary LocationHelenaAgency : Department of Labor & Industry Union : 000 - NonePosting DateMar 21, 2025, 7:19:34 PMClosing DateApr 15, 2025, 5:59:00 AMContact Name : Office of Human Resources - Contact Email : DLIAPPs@mt.gov - Contact Phone : 4064447069The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.
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Keywords: Munro Footwear Group, Great Falls , Section Chief - Continuous Improvement Unit, Other , Helena, Montana